Global customer-experience outsourcer and owner of LanguageLine Solutions, one of the largest interpreting providers.
Teleperformance, now branded TP, was founded in Paris in 1978 and is one of the world's largest customer-experience and business-process outsourcing companies, operating contact centers in dozens of countries and hundreds of languages. It acquired LanguageLine Solutions in 2016, making it the owner of one of the largest over-the-phone and video interpreting providers in the US, and it bought the content-moderation and CX group Majorel in 2023. Because multilingual customer support is exposed to AI translation and voice automation, TP's results are closely watched as a gauge of how AI affects labor-intensive language work.