GLOBO Language Solutions and Enghouse VidyoHealth Integrate to Streamline Telehealth Interpreter Access
Why this matters
- Increased demand for integrated language services in telehealth.
- Enhanced workflow efficiency for healthcare providers using interpreter services.
- Compliance with SPEAK Act improves access for LEP patients.
GLOBO Language Solutions has launched an integration with Enghouse VidyoHealth, enabling healthcare organizations to seamlessly incorporate on-demand language and interpreting services into their virtual care workflows. This partnership addresses a significant challenge in healthcare delivery by improving access for patients with limited English proficiency (LEP) and those who are Deaf or hard of hearing, ultimately enhancing communication during telehealth sessions.
This integration is particularly timely as the U.S. healthcare system faces increasing scrutiny over equitable care delivery, especially in telehealth settings. With the Supporting Patient Education and Knowledge (SPEAK) Act mandating improved language access, GLOBO’s solution streamlines the process of adding interpreters to telehealth interactions, minimizing disruptions and enhancing the user experience for clinicians, interpreters, and patients alike. The Vidyo platform’s secure, scalable video capabilities further support this initiative, aligning with existing healthcare workflows.
For localization and language services professionals, this development underscores the growing importance of integrating language access solutions within digital health frameworks, highlighting a shift towards more inclusive healthcare practices that prioritize effective communication across diverse patient populations.
Source: helloglobo.com