Multilingual instructional video: the business case most companies are missing
Why this matters
- Increased focus on multilingual video can enhance customer engagement.
- Companies risk losing customers by neglecting language localization in videos.
- Investment in automated solutions can streamline video localization processes.
The localization industry is witnessing a pivotal shift with the advent of automated multilingual instructional video production. Companies like XTM are spearheading this change by leveraging technology to create scalable, accessible video content that resonates with diverse global audiences. This development is significant because it addresses the longstanding challenge of producing high-quality instructional videos in multiple languages, a task often deemed too resource-intensive and costly by many organizations.
This shift towards automated video localization aligns with broader trends in customer education and self-service support. As consumers increasingly prefer video content—83% of people favor learning through video over text or manuals—businesses are recognizing the need to provide instructional materials that cater to varied linguistic backgrounds. The pressure is mounting for companies to enhance customer experience through effective communication, particularly in the wake of research indicating that language accessibility directly influences customer retention and repurchase rates. With 74% of customers more likely to continue purchasing from brands that support their language needs, the urgency for localized content has never been more pronounced.
The implications for localization workflows are profound. Traditional models of video production, which often entail extensive voiceover sessions and multiple editing cycles for each language, are being disrupted by automated solutions that allow for seamless updates and scalability. Localization managers and language technology leaders must reevaluate their strategies to incorporate these new tools, which can significantly reduce the time and cost associated with video localization. This transformation will likely affect various roles within organizations, from content creators to project managers, as teams will need to adapt to new workflows that prioritize efficiency and responsiveness to market demands.
Ultimately, this trend signals a critical evolution in the localization landscape. By prioritizing multilingual instructional video production, companies can not only enhance customer satisfaction but also drive adoption and loyalty in a competitive marketplace. The evidence suggests that organizations embracing this shift will not only meet customer expectations but also unlock new growth opportunities. As the industry moves forward, the integration of automated solutions into localization strategies will become essential for those aiming to thrive in an increasingly globalized economy.
Source: xtm.ai
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